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Valet operations for Bahrain Harbour

Two developments.
One valet operation.

Run Harbour Row and Harbour Heights from one platform: every car park, every cashier desk and a central control station that sees each vehicle from drop-off to departure.

Arrange a walkthrough See how it works
Number plate recognition, barrier control and BenefitPay built in.
An illustration. Car parks and desks are configured to match your sites.
Built for multi-site valet Multiple car parks Cashier desks Central control LPR & barriers
The platform

Every site, every desk.
One live picture.

Desks, drivers and the control room work from the same record, so each vehicle has one ticket, one status and one payment from the moment it arrives.

01

Car parks & bays

Set up each car park with its floors, zones and bays. Drivers record where every car is parked, and key tags are tracked from issue to return.

Parking locations, blocks and key tags
02

Cashier desks

Each desk issues tickets from its own number series and takes cash, card or BenefitPay. Reports can be filtered by desk, and the daily closing report is emailed to management.

Per-desk tickets, payments and closing
03

Central control station

A live board groups every vehicle by status, from parked and requested to driver assigned and arrived, with time on site and payment state.

One screen for both developments
04

LPR & barriers

Cameras read plates at entry and exit. Paid vehicles leave through the barrier automatically, and unpaid exits are held and flagged to the control room.

Live gate log with manual override
05

Digital guest ticket

Guests scan their ticket QR code to request their car, follow its status, pay with BenefitPay and download a receipt.

Less queuing at the desk
06

Reports & access

Check-in and check-out, income, hourly, driver and customer reports with exports. Staff groups control who can see and do what.

Role-based access for every team
Configured for your sites

Harbour Row and Harbour Heights.
Set up as you operate.

Car parks, cashier desks and ticket series are configured per development and can be added as the sites grow.

Waterfront residences & retail

Harbour Row

Residents, visitors and retail guests served from shared drop-off points.

Car parks
Car Park P1 · Car Park P2
Cashier desks
Cashier Desk A · Cashier Desk B · Cashier Desk C
Residential towers

Harbour Heights

Tower lobbies with their own car park and cashier desks.

Car parks
Tower Car Park
Cashier desks
Cashier Desk A · Cashier Desk B
Shared across both

Central control station

One live board, gate control and reporting for every car park and desk, so supervisors see both sites at once.

Sees
All vehicles · All gates · All desks
The guest journey

Quick at the kerb.
Effortless on the way out.

The platform handles the steps in between, so your team can focus on the welcome.

  1. 01

    Arrive

    The plate is read at the gate and the desk issues a ticket with a QR code. Keys are tagged to the car.

  2. 02

    Park

    A driver parks the car and records the car park, floor and bay.

  3. 03

    Request & pay

    The guest requests the car from their phone and pays at the desk or with BenefitPay.

  4. 04

    Depart

    The car is brought round, and the barrier opens for paid vehicles.

Less waiting at every exit
Areen HospitalityYOUR DIGITAL VALET TICKET
Everything, in one place

Your car,
when you're ready.

One scan connects the guest to their vehicle.

Request the carFrom the ticket QR code
Follow its statusRequested, on its way, arrived
Pay & get a receiptBenefitPay or at the desk
Designed around the guest
An illustration of the digital guest ticket.
For operators

Questions we
often hear.

Can both developments run on one system?

Yes. Each development's car parks and cashier desks sit under one operation, so the central control station and reports cover both. Groups that need to stay separate can run as separate organisations, and authorised staff can switch between them.

How are cashier desks kept apart?

Each desk has its own ticket number series and each staff account is assigned to a desk. Check-in and check-out reports can be filtered by desk, and the daily closing report shows cars in, cars out, cars still on site and takings by payment method.

What happens if a guest tries to leave without paying?

The exit camera reads the plate and the barrier stays closed for unpaid tickets. The event appears on the control station, and once the guest pays with BenefitPay the barrier releases automatically.

What do the cameras and barriers need on site?

A small agent runs on site next to the cameras and barrier controllers. It connects out to the platform, so no inbound ports need to be opened on your network.

Which payment methods are supported?

Cash and card at the desk, BenefitPay from the guest's phone, plus complimentary and unpaid handling for residents and special cases. All amounts are in BHD.

Begin a conversation

See it running
on your sites.

Tell us about your car parks, desks and control room, and we'll walk you through the platform set up for Harbour Row and Harbour Heights.

Arrange a walkthrough
Email our teaminfo@areenhospitality.bh Give us a call+973 17845100
Find usBuilding 1663, Road 6227, Block 1062, Hawrat Ingah, Bahrain